Legal & Policies

Last reviewed 1 July 2026

Privacy Policy

How Meridian Football Club collects, uses and protects personal information, and what rights you have over it.

6 sections

Who we are

Meridian Football Club Limited, Kingsway Park, Depot Road, Meridian MR2 4KP, company number 00419042, is the data controller for the information described in this policy.

Our data protection officer can be reached at dpo@meridianfc.example or on 01632 960 000.

What we collect

We collect only what we need to run the club and the services you ask for:

• Name, address, email and telephone number, when you buy a ticket, join as a member or order from the club store.
• Date of birth where a concession price or an age-restricted product applies.
• Payment card details, which are processed by our payment provider and never stored by the club.
• Attendance records, used to calculate loyalty points for away allocations.
• Accessibility requirements, where you choose to tell us, so the access team can help.

Why we use it, and on what basis

We process ticketing, membership and store information to perform the contract you enter into when you buy. We process attendance records under our legitimate interest in allocating away tickets fairly, and safeguarding records under our legal obligations to children and adults at risk.

We send marketing email only where you have asked for it, and every message carries a one-click unsubscribe that works.

Who we share it with

We share the minimum necessary with our ticketing provider, our payment provider, the company that fulfils club store orders and, for away fixtures, the host club’s ticket office. Each is bound by a written agreement and none may use the information for anything else.

Where the law requires it — for example a police request in connection with a banning order — we share what we are obliged to and record what was shared.

How long we keep it

Ticketing and membership records are kept for seven years after your last transaction, which is the period our auditors require. Marketing preferences are kept until you change them. Safeguarding records are kept for the period set out in the safeguarding policy, which is longer and is set by statutory guidance.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it, ask us to delete it where we have no continuing reason to keep it, and object to marketing at any time. Write to dpo@meridianfc.example and we will answer within one month.

If you are unhappy with our answer you can complain to the Information Commissioner’s Office, whose details are on their website.