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General questionsSubscriptions, account access, newsletter delivery and anything that does not fit the other boxes.Within 2 working daysEditorial correctionsA factual error in a published piece. Corrections go at the top of the article with the date and what changed.Same day, every dayStory tipsSomething we should be looking at — read by a reporter, usually the same day. Documents welcome; see the secure options below before sending anything sensitive.Read same day; we reply if we take it forwardAdvertisingDisplay, series sponsorship and newsletter placements. The commercial team has no editorial input.Within 1 working dayPartnershipsContent licensing, syndication, data feeds, co-published investigations and events.Within 3 working daysTechnical supportSomething broken on the site or in an email — live scores not updating, video not playing, a newsletter not arriving.Within 1 working day
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Offices

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Press office

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// Before you write

Asked most often

Our editorial approach →
How quickly do you correct things?

Same day, always. A correction sits at the top of the piece with the date and the change described in plain words. We never quietly edit a published line.

Will you tell me who sent a tip?

No. If you ask to stay anonymous we do not record your name anywhere in our systems, and we will tell you before publication if anything in the story could identify you.

Do you accept press releases?

You can send them to hello@, but we do not publish them, rewrite them, or run embargoed announcements as news without our own reporting.

Can I write for you?

Yes — pitches go to the relevant correspondent or to hello@. Two staff roles are open right now on the editorial team page.